Contacts
*Bulk orders and orders for property developments/hotels are welcome.* Please contatct our support team below
Support Email
support@housdecorshop.com
Mobile Number
+61 403 723 595
FAQs
Do you offer free shipping?
Yes, we offer FREE standard shipping on all orders. Please note, our standard shipping time is typically 8–12 business days, excluding public holidays.
Where do you ship to?
We currently ship across the UK, USA, Canada, Australia, and most of Europe. If you're unsure whether we ship to your location, feel free to contact us.
Are your products available in physical stores?
Our collection is available exclusively online. We do not have any physical retail locations at this time.
How can I track my order?
Once your order has been dispatched, you’ll receive a tracking link via email. You can monitor your parcel’s journey directly through that link.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, as well as PayPal and Afterpay for flexible payments.
How do I contact your support team?
Our customer care team is here to help. You can reach us via email at support@housdecorshop.com or through the contact form on our website. We aim to respond within 24 hours on business days.
Can I cancel or modify my order?
We process orders quickly to ensure prompt delivery. If you need to make changes, please contact us within 12 hours of placing your order. After that time, we may not be able to alter or cancel it.
