Free Shipping on All 🇦🇺 Orders

Cart (0)


Shipping policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Domestic Shipping Rates and Estimates

For simple flat rate shipping: We offer free standard shipping on all orders internationally.


Shipping option

Estimated delivery time

Price

Standard

10 to 30 business days

$0



International Shipping

We offer international shipping to the following countries:

  1. Australia
  2. Austria
  3. Belgium
  4. Brazil
  5. Canada
  6. Croatia
  7. Denmark
  8. Estonia
  9. Finland
  10. France
  11. Germany
  12. Gibraltar
  13. Great Britain
  14. Greece
  15. Hong Kong
  16. Indonesia
  17. Hungary
  18. Ireland
  19. Israel
  20. Italy
  21. Japan
  22. Kazakhstan
  23. Latvia
  24. Lithuania
  25. Luxembourg
  26. Malaysia
  27. Malta
  28. Mexico
  29. Netherlands
  30. New Zealand
  31. Norway
  32. Poland
  33. Portugal
  34. Russia
  35. Saudi Arabia
  36. Singapore
  37. Spain
  38. South Korea
  39. Sweden
  40. Switzerland
  41. Thailand
  42. Turkey
  43. Ukraine
  44. United Kingdom
  45. United States
  46. Vietnam

 

 

Shipping option

Estimated delivery time

Price

Standard

10 to 30 business days

$5USD

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Housdecor is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 35 days of receiving your shipping confirmation email, please contact us at support@housdecorshop.com with your name and order number, and we will look into it for you.

Track your order here: https://www.housdecorshop.com/apps/aftership

Refunds, returns, and exchanges

Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can email us with photographic proof & request a refund. 

For further details about refund policy: https://www.housdecorshop.com/pages/refund-policy

We accept returns up to 5 days after delivery, if the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@housdecorshop.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@housdecorshop.com.